Terms and Conditions

Last updated: 14 July 2025

Thank you for using Findcaterers.co.uk (the “website”).

This page states the terms under which you may use the Website. By accessing the Website, you accept and agree to be bound by these Terms.

We reserve the right to modify these Terms at any time. When we post changes, the “Last updated” date at the top will change. Your continued use of the website after changes indicates your acceptance of the new terms. If you do not agree to Terms on this page, you should cease use of the website.

Intellectual Property

All materials on the website (other than user-generated content) – including text, graphics, logos, images, software, and design – are owned by us or licensed to us. We reserve all rights. You may view website materials only for your personal use in connection with the website, and only to the extent expressly allowed. You may not reproduce, distribute, modify, transmit, display, perform, or otherwise exploit any content or materials on the website without our prior written consent. Reproduction or use of any trademarks, service marks, or logos on the website is also prohibited without permission. Any unauthorized use of website materials may violate copyright, trademark, and other laws.

Users retain ownership of their own submitted content, but by posting, you license it to us as above. You agree that any content you upload will not infringe on others’ rights (including copyright, privacy, or publicity). If a third party claims you violated their rights through content you posted, you will indemnify us (see Indemnification below).

Content Contributed To The Website

The website allows catering business owners to post, claim, and edit listings (including descriptions, contact details, images, videos, etc.) and users to post reviews, ratings, and images. All such content is user-generated. By posting any content (text, photos, videos, reviews, etc.) you grant the website operator a perpetual, royalty-free, non-exclusive worldwide license to use, reproduce, adapt, publish and distribute that content in connection with the website. This license allows us to display your content to others and to promote the website. You retain ownership of your content, but you guarantee that you have all necessary rights (e.g. copyright, privacy consents) to grant this license.

You are solely responsible for the content you submit. All claimed listings and reviews represent the opinions or statements of the users who posted them. We do not endorse, verify, or guarantee any such content. We strive for accuracy, but make no warranty that listings or reviews are correct or complete. Anyone can post, so it may be biased, out-of-date, or incorrect. We disclaim all liability for errors or omissions in user content. In particular, opinions expressed in reviews are solely those of the reviewer and do not reflect our views or those of any business.

Images, videos or other media uploaded to the site are the responsibility of the users who uploaded them. Findcaterers.co.uk cannot be held responsible for media content added by site contributors.

The content posted by users must not be illegal or unlawful, may not infringe on any third-party’s legal rights, and must not be capable of giving rise to legal action whether against you, the website, or a third party.

We reserve the right to edit or remove: (i) any material submitted to the website; (ii) stored on our servers; or, (iii) hosted or published on the website. We take no responsibility and assume no liability for any content posted by you or any third party.

We reserve the right, but are not obligated, to remove or refuse any content that we believe violates these Terms or is unlawful, offensive, or objectionable. We may moderate, edit or delete user content at our discretion. We have no obligation to monitor all content, but may do so as needed.

Prohibited Uses Of The Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others. You must not do any of the following:

  • use the website in a way that causes, or may cause, damage to the website or impair the availability of access to the website. You must not decompile, reverse engineer, disassemble, or otherwise reduce the website, except to the extent that such activity is expressly permitted by applicable law.
  • use the website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, and/or other harmful code or malicious software.
  • conduct any systematic or automated data collection activities, including, but not limited to, scraping, data mining, data extraction, or data harvesting on or in relation to the website without express written permission.
  • use the website to transmit or send any unsolicited commercial communications, including, but not limited to, spam comments.
  • use the website for any third-party marketing.
  • post or transmit any material that is defamatory, abusive, offensive, obscene, pornographic, violent, hateful, harassing, or otherwise objectionable.
  • infringe any copyright, trademark, or other intellectual property or privacy rights of others.
  • impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
  • use the website to stalk, harass, threaten or bully any user or business.
  • attempt to gain unauthorized access to any parts of the Website, other accounts, or systems.

Reviews and Ratings Policy

The Website offers the option for you to leave reviews and ratings, including images.

Reviews must be posted under the customer’s real name and written by the customer who actually received the service or product.

We encourage you to share honest experiences and constructive feedback about catering services. If you choose to add photos to your review, please upload only images that you own or have permission to use, and that directly relate to your review—e.g. the actual dish, event setup, or service in question. Do not upload photos that include identifiable individuals without their consent, and ensure they do not contain embedded location data (EXIF GPS) before uploading.

By submitting a review or rating to the website, you acknowledge and accept that your name (or the name you provide) will be publicly displayed alongside your review.

Reviews will be removed if they:

  • are written by non‑customers or on behalf of others;
  • are posted anonymously or under a false name;
  • contain profanity, hate speech, discrimination, or threats;
  • include personal details (e.g., addresses, phone numbers, emails);
  • promote fraud, spam, or other illegal activity;
  • are clearly off‑topic or irrelevant;
  • are defamatory or contain knowingly false statements;
  • contain advertising, affiliate links, or self‑promotion.

We reserve the right to remove or transfer reviews away from a business account when the business comes under new ownership and to remove a review when it appears there is an escalating situation of harassment between the reviewer and the business.

Our sole discretion will be used to determine if a review is in violation of this review policy. Any reviews in violation will be promptly deleted and no further explanation will be due to you if the review was determined to be in violation with this policy.

Business Listing Policy

Catering businesses may create an account to add a new listing or claim an existing one.

If you create an account, you are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. We reserve the right to close your account at any time for any or no reason.

You may only create or claim a listing if you are the owner of the business or have been explicitly authorized by the owner to represent them.

All details in your listing must be accurate, truthful, and kept up to date. Only upload images and logos you own or have permission to use. These must accurately reflect your business and services. Content should be clear, relevant, and respectful.

The following behaviours are strictly prohibited and may result in account suspension or removal:

  • claiming or impersonating a business that isn’t yours;
  • submitting fake or misleading listings;
  • spamming;
  • posting fake reviews or dishonest feedback;
  • sharing offensive, illegal, or inappropriate content.

We may request verification to confirm your authorization to manage a listing. This may include proof such as a business email address, phone verification, or supporting documents.

We reserve the right, at our sole discretion, to edit, suspend, or permanently delete any listing at any time, with or without notice — whether for violating these rules or for any other reason deemed necessary to protect the quality and integrity of the platform.

Disclaimers and Limitation of Liability

Disclaimer of Warranties

The website and all content are provided on an “as is” and “as available” basis, without any warranties of any kind. We make no representations or warranties about the website or its content. To the fullest extent permitted by law, we disclaim all express, implied, and statutory warranties.

Use at Your Own Risk

You acknowledge that your use of the website is at your own risk. We do not guarantee that the website will be error-free, uninterrupted, secure, or free of viruses. We do not guarantee that any listings, reviews, or other content are correct or reliable. You are responsible for verifying any information before acting on it.

No Liability for Content

Neither we nor any third parties endorse or guarantee any user-generated content. We expressly exclude liability for any inaccuracies or errors in content.

Limitation of Liability

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any consequential, incidental, indirect, exemplary, punitive, or special damages of any kind, however caused, including loss of profits, revenue, data or use, incurred by you, whether under theory of contract, tort (including negligence), warranty, or otherwise, even if the other party has been advised of the possibility of such damages.

Third‑Party Sites & Content

Findcaterers.co.uk may contain links or embedded content from third‑party websites that are not governed or controlled by us. By using those links or embedded features, you acknowledge that you have read and agree to abide by the applicable terms, privacy policies, and other conditions of those third parties.

Findcaterers.co.uk assumes no responsibility or liability for the content, practices, products or services of any third‑party site or service. You expressly release and hold us harmless from any claims or damages arising out of your use of, or reliance upon, any such third‑party content or services.

Prior to engaging in any transactions, bookings or other commercial activities with any third parties discovered through or linked on the website, you must complete any necessary investigation or due diligence. If there is a dispute for any events or commercial transactions with a third party discovered through or linked on the website, you expressly hold us harmless from any and all liability in any dispute.

Indemnification

You agree to indemnify, defend and hold harmless the website and its owner from any claims, liabilities, damages, losses or expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website; (b) your violation of these terms; (c) any content you submit; or (d) any activity conducted through your account. This indemnification obligation will survive termination of these Terms.

Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Contact

If you see any content on the site that is incorrect, is illegal or breaches anyone else’s rights, please contact us.